Question 1

What is naturopathy?

Accepted Answer

Naturopathy is a holistic system of health care that looks for the root cause of your symptoms rather than just quieting them. Our approach always starts with diet and lifestyle — food, sleep, movement and stress — before reaching for supplements, and every recommendation is grounded in evidence.

Question 2

What happens at an initial naturopathic consultation?

Accepted Answer

Your first consultation runs for a full 60 minutes. We take a complete health history — symptoms, diet, lifestyle and any recent test results — and begin building your personalised treatment plan, explained in plain English so you understand the why behind every step.

Question 3

Do you offer telehealth appointments?

Accepted Answer

Yes — naturopathic consultations are available via telehealth if you can't make it into the clinic, with the same care and the same appointment lengths. Remedial massage is hands-on, so it's in-person only.

Question 4

What does a remedial massage session include?

Accepted Answer

Each 60-minute session begins with a brief musculoskeletal assessment so the treatment targets what your body actually needs that day — not just a set routine. From there the massage is tailored to your areas of tension, injury or pain.

Question 5

Do you charge extra for dry needling or cupping?

Accepted Answer

No — we offer dry needling and cupping at no additional cost. If either technique will help, it's simply woven into your massage session.

Question 6

Can I have naturopathy and massage in the same visit?

Accepted Answer

Yes — combined sessions are one of the things clients love most. The naturopathic consultation comes first, then you move straight into your massage. A combined initial visit runs 120 minutes; combined return visits run 90 minutes.

Question 7

How long are appointments?

Accepted Answer

Initial naturopathic consultations are 60 minutes, follow-ups are 30 minutes, and extended follow-ups are 45 minutes. Remedial massage sessions are 60 minutes. Combined initial visits run 120 minutes and combined return visits 90 minutes.

Question 8

How often will I need to come in?

Accepted Answer

It depends on you. For naturopathy, follow-ups typically sit every two to four weeks while your plan settles in, then stretch out as things improve. For massage, some clients come weekly during a flare-up and monthly for maintenance — we'll always give you an honest recommendation, never a lock-in schedule.

Question 9

How do I book an appointment?

Accepted Answer

Whichever way suits you: book online any time, call us on 0466 308 322, or email admin@thenaturalpathcollective.com.au. If you're not sure which appointment is right, just get in touch and we'll point you to the best starting place.

Question 10

Do you offer after-hours or weekend appointments?

Accepted Answer

Yes — we offer after-hours appointments during the week and Saturday morning sessions, because health care shouldn't have to compete with your work day. Ask when you book and we'll find a time that fits.

Question 11

Are treatments covered by health insurance?

Accepted Answer

Remedial massage is claimable under many extras policies — check your level of cover with your health fund. Naturopathy rebates were removed from private health cover in 2019 and some funds are now reinstating them; whether you can claim depends on your fund and policy, so it is worth asking them directly.

Question 12

Do you work with NDIS participants?

Accepted Answer

Yes. We're an unregistered NDIS provider, which means we can support self-managed and plan-managed participants. If that's you, get in touch and we'll talk through how our services can fit your plan.

Question 13

Where is the clinic located?

Accepted Answer

We're in Hamlyn Heights, Vic, 3215 — a quiet, welcoming space in Geelong's northern suburbs, with easy parking. You'll receive the full address and directions when you book.

Question 14

What qualifications does our practitioner hold?

Accepted Answer

Alanna Cottrill holds a Bachelor of Health Science (Naturopathy), a Diploma of Remedial Massage, a Bachelor of Exercise and Sports Science, and Certificates III & IV in Fitness. She is a member of the Australian Natural Therapists Association (ANTA).

Question 15

How is my privacy protected?

Accepted Answer

Your health information is handled in line with the Privacy Act 1988, and the clinic practises under Victoria's Code of Conduct for General Health Services. What you share in the treatment room stays there.

Your questions,answered honestly

About naturopathy

Remedial massage

Combining your care

Appointments & booking

Rebates & NDIS

Our practice

Still wondering about something?

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